The plaintiff in a pending federal lawsuit in Florida claims that Credit One Bank called him hundreds of times in an effort to collect a debt. He alleges that the bank engaged in creditor harassment by calling him at least 200 times. The Tampa man had previously given consent to receive calls, but revoked his consent before the bank’s alleged harassment.
The complaint was filed on March 24, claiming that the bank violated the Florida Consumer Collection Practices Act and the Telephone Consumer Protection Act. His claim states that the bank began trying to contact him about a credit card bill in Nov. 2016, using abusive tactics which invaded his privacy, took up too much of his time and intruded on his solitude. He says that he was forced to endure harassment and abuse, which caused him great anxiety and stress.
The man asserts that he had made it very clear to the bank that its representatives were no longer welcome to make the calls to him. The calls were said to have been made on an automatic dialing system for telephones. Computer generated and pre-recorded voices were also used. He is asking for a trial by jury.
In Florida, as in other states, creditor harassment is a serious accusation. Because of the Fair Debt Collection Practices Act, a creditor cannot harass a debtor in such a manner. Anyone who is being harassed by their creditor has every right to call an experienced bankruptcy lawyer, who can guide them in how to legally put an end to the harassment.
Source: flarecord.com, “Consumer claims Credit One Bank harassed him with its hundreds of calls“, Jenie Mallari-Torres, March 31, 2017